![]() ![]() This past year my husband and I have decided to venture away from Parx casino which is only around the corner from me, and we decided to try Tropicana! We have went and stayed a few nights probably 4x over past 6 months. We paid over $600 for this room and no one was interested in helping us make a switch.I tried to book a room in the tower today and it was only $559 but they wouldn’t allow us to switch the price because we couldn’t cancel this current reservation absolutely obscene! I tried to find a phone number to speak to a general manager or an email and none were available so I need to post here hopefully they will see and make it right before it’s too late and we leave I cannot believe on New Year’s Eve there is no valet or front desk open when they insist that they are sold out! Note our Oceanview and the paper that was left behind with all kinds of stains and water marks on it who knows if this room was even cleaned Ridiculous once we got to the room the room is very dated very dirty dusty with broken and shipped furniture. What is the purpose of having a valet parking when you have to walk. So you need to check in at the Tropicana walk over to the hotel and then walk back. We went to Valley Park and the valet parking was closed at the Chelsea tower as well as the front desk. We booked this hotel over a month and a half ago.
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